PETER SCHROEDER

North Vancouver, BC | peter.schroeder@shaw.ca | LinkedIn: linkedin.com/in/peterschroedernorthvancouver

Executive Resume

PROFESSIONAL SUMMARY

Operations, sales, administrative, and client support professional with experience across event operations, executive support, healthcare administration, ecommerce, sales management and coordination, media production, and customer-facing operations. Known for maintaining operational continuity in fast-paced environments, coordinating stakeholders and workflows, resolving issues under pressure, and supporting leadership teams with professionalism and reliability. Experience includes live event operations, B2B account coordination, Shopify ecommerce support, production coordination, technical troubleshooting, AI-assisted marketing workflows, and long-term client relationship management.

CORE COMPETENCIES

• Operations Coordination

• Administrative Support

• Event Operations

• Client Services

• Production Coordination

• Sales Support

• B2B Account Management

• Executive Support

• Workflow Management

• Project Coordination

• Technical Troubleshooting

• Shopify & Ecommerce Operations

• Digital Merchandising

• Stakeholder Communication

• Microsoft Office

• Google Workspace

• AI-Assisted Marketing Workflows

• Scheduling & Logistics

• Customer Experience Support

PROFESSIONAL EXPERIENCE

Administrative Assistant | Operations & Member Support

Music Therapy Association of British Columbia (MTABC) | North Vancouver, BC

Aug 2023 – Present

• Supported operations and member services for a 250+ member healthcare association.

• Coordinated executive and board communications, invoicing, database management, and website updates.

• Maintained organizational systems and streamlined administrative workflows.

• Provided professional stakeholder communication and operational support.

Operations Lead and Technical Support Coordinator

Level 11 Communications & Honda Canada

2026 Vancouver International Auto Show Contract | Vancouver, BC

March 2026

• Supported event operations and customer experience execution for a 139,000+ attendee public event.

• Coordinated 30+ staff members, ambassadors, and managers in fast-paced live event environments.

• Resolved operational and technical issues in real time to maintain workflow continuity.

• Supported production coordination, technical systems, safety, and operational reliability.

AI-Assisted Marketing & Creative Operations Coordinator |

Peter Schroeder Creative Media Contract | North Vancouver, BC

Jan 2024 – Feb 2026

• Leveraged AI-assisted tools to improve marketing content, operational workflows, and production efficiency.

• Created optimized sales listings and marketing campaigns, contributing to direct-to-consumer artwork sales up to $3,000.

• Improved customer engagement and lead-to-sale conversion rates through enhanced digital presentation and content optimization.

• Developed promotional assets, customer-facing materials, and branding support content.

Creative Operations Coordinator & Media Producer

Peter Schroeder Creative Media | North Vancouver, BC

Jan 2007 – Feb 2026

• Supported businesses and clients through media production, digital content creation, and operational coordination.

• Managed client relationships, scheduling, workflow coordination, and technical troubleshooting.

• Produced websites, marketing materials, photography, and promotional assets.

• Delivered long-term client retention through consistent communication and service reliability.

Ecommerce Coordinator | Shopify Operations

Shopify Partner Operations | North Vancouver, BC

Oct 2022 – Jan 2023

• Managed product listings, collections, merchandising presentation, and storefront organization.

• Supported ecommerce workflows, branding consistency, and website updates.

• Improved customer navigation and usability to support conversion-focused experiences.

Account Representative

BC Interior & North Territory | Intercontinental Truck Body | Surrey, BC

Dec 2019 – Feb 2021

• Managed B2B client relationships and sales pipelines across British Columbia.

• Supported custom commercial projects ranging from $10K–$100K+.

• Collaborated with engineering, production, and design teams to execute customer projects.

• Built long-term customer relationships through communication and follow-up.

Marketing Coordinator & Executive Assistant - Surrey, BC

Intercontinental Truck Body

Jul 2018 – Feb 2021

• Supported executive leadership, administrative workflows, scheduling, and internal communications.

• Produced marketing materials, event and trade show content, photography and video assets, and manuals.

• Maintained confidential information and coordinated cross-department operational support.

Talent & Production Coordinator

Rising Star Management - North Vancouver / Richmond, BC

May 2015 – Jul 2018

• Coordinated talent communications, media assets, and production support for film and television opportunities.

• Maintained relationships with casting professionals and industry stakeholders.

• Produced headshots, promotional media, and client-facing content.

Music Instructor & Business Owner

Housecall Piano Lessons | North Vancouver, BC

Sep 2007 – Jul 2018

• Built and operated a recurring-revenue music education business with 30+ weekly students.

• Maintained long-term client retention through referrals, customer experience, and relationship management.

• Organized performances, student programs, and recitals.

EDUCATION

• Capilano University – Coursework toward Bachelor of Music, Piano Performance & Jazz

• MacEwan University – Diploma of Music, Piano Performance, Jazz & Contemporary Music

• University of Alberta – Coursework toward Bachelor of Arts, Piano / Clarinet | Classical

• Concordia University of Edmonton – Coursework toward Bachelor of Arts, Piano / Clarinet | Classical

CERTIFICATIONS

• Cyber Security

• Workplace Hazardous Materials Information Systems (WHMIS)

• Marine Safety Training: Crowd Control | Person Dedicated To Help During Emergencies | Firefighting | First Aid

• Basic First Aid | St Johns Hospital

• NCCP Certified Coach

References Upon Request