Terms of Engagement | Lesson Policies

Crafting and Fostering Creative Lives

“Both my daughter and I took piano lessons from Peter for about three years. We both appreciated Peter’s personalized approach to teaching piano and music to each of us. He really tries to identify what you want to get out of the lessons and will tailor his style to meet your needs. Peter is very talented and flexible, not only with his approach, but also in accommodating changing schedules and the busy lifestyles we all lead. I always found Peter to be patient, straightforward, reliable, and professional in all of our dealings.”

— Sarah Samphire

Welcome to VizBrin Group

These Terms and Conditions outline the rules, policies, and regulations for music lessons and related educational services provided by VizBrin Creative, a division of VizBrin Group.

By accessing this website or booking services through VizBrin Creative, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Please note: While these policies are structured to protect scheduled teaching time and maintain consistency for all students, VizBrin Academy and Peter Schroeder understand that unexpected situations and emergencies may occur. Every reasonable effort will be made to accommodate clients whenever possible. However, due to limited teaching availability and reserved lesson times, these policies serve as the standard terms of engagement.

Terms of Engagement & Policies

1. Missed Lessons & Cancellations

There are no refunds, rescheduling options, or makeup lessons for missed or cancelled lessons for any reason unless otherwise stated within these policies.

2. Instructor Cancellations

If the instructor cancels a lesson for any reason, there will be no charge. A refund or lesson credit will be applied to your account. Refunds may be:

applied toward future lessons as credit, or
sent via e-transfer.

3. Lesson Scheduling & Payments

Lessons follow the academic school year and are invoiced monthly or by semester.

Payments may be made by:

Cash
E-transfer
Cheque
Monthly post-dated cheques

4. Ending Lessons

Students and families are not required to provide advance notice if they wish to discontinue lessons at any time. Though it is appreciated.

5. Semester Scheduling Policy

Once a semester schedule has been established, there are no refunds, rescheduling options, or makeup lessons for missed lessons occurring during the scheduled semester.

If you are aware of planned vacations or absences, please communicate these dates before the semester begins. Scheduled away dates arranged in advance will not be charged.

6. Illness Policy

If you or your child are experiencing symptoms such as vomiting, stomach flu, or a contagious illness, please do not attend lessons or enter the studio. Please contact Peter directly.

In these cases, a lesson credit or refund may be applied to your account for up to two lessons per semester.

Credits related to illness generally do not apply to mild colds or minor symptoms.

7. Compassionate Leave

In the event of a death in the family or other significant family emergency, compassionate leave will be granted immediately and there will be no charge for missed lessons.

8. Respect for Studio & Home

Please respect the studio, instruments, equipment, family environment, and home as you would your own, as I do yours.

9. Instructor Illness

Lessons will not be taught if the instructor is sick or contagious. Notice will be provided as soon as possible, and refunds or lesson credits will be applied accordingly.

10. Statutory Holidays

There are no lessons scheduled on statutory holidays or on October 31st (Halloween). If your lesson falls on one of these dates, there will be no charge.

By engaging with VizBrin Creative, clients acknowledge and agree that all services are provided for marketing, creative development, promotional, and educational purposes.

We look forward to speaking and working with you soon.

Thank you very much.

Sincerely,
Peter Schroeder

Media producer and Music Instructor

Terms & Conditions

Book a Trail Lesson - Only $25.95

VIZBRIN CREATIVE

Operations • Production • Communications

Project Coordination • Event Support • Media Production

Supporting organizations, events, and brands through project coordination, logistics, stakeholder communication, client services, content production, and operational execution.

Since 2007.

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PETER SCHROEDER

Operations Coordinator • Production Coordinator • Event Support Professional

Serving Vancouver's North Shore and the Lower Mainland Since 2007.

Call: 672-514-6409

Email: hello@vizbrincreative.com

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